Privacy Policy
Welcome to Rock Forest Villa! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our property or use our services. By using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
When you book a stay with us or contact us directly, we may collect the following personal information:
- Name
- Contact Information (phone number, email address)
- Payment Details (credit card information, billing address)
- Reservation Details (dates of stay, special requests)
Non-Personal Information
We may also collect non-personal information about your visit, including:
- IP Address
- Browser Type and Version
- Pages You Visit
- Time and Date of Your Visit
- Time Spent on Pages
How We Use Your Information
We use the collected information for the following purposes:
- To Process Reservations: Confirm and manage your bookings.
- To Communicate with You: Send booking confirmations, updates, and respond to inquiries.
- To Improve Our Services: Analyze usage patterns to enhance guest experience.
- To Process Payments: Handle transactions securely.
- To Comply with Legal Obligations: Fulfill legal requirements and protect our rights.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:
- Service Providers: Third-party vendors who assist in operating our business, such as payment processors, may have access to your information, but only to the extent necessary to perform their functions.
- Legal Requirements: We may disclose information if required by law or in response to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security measures are completely infallible, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal constraints.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Rock Forest Villa
H. No 1/57 B, Gaura Waddo
Behind Gomes Racing Track
Near Peoples High School
Calangute, Goa 403516
Contact Number: +91 91191 97373
Email: delhi@sparkholidays.com
Website: www.rockforestvilla.com
Thank you for choosing Rock Forest Villa. We are dedicated to protecting your privacy and providing you with an exceptional experience.